In October 2005
the Energy Retail Association set up the Home Heat Helpline
to provide one central point of contact for help and advice
on paying fuel bills.
The Home Heat Helpline now provides the cornerstone for all help and advice for low income households making sure people get what they are entitled to.
Partnerships
Our aim is to work with partner charities, the government and stakeholder organisations to help people manage their energy bills. The six electricity and gas suppliers, British Gas, Scottish Power, EDF Energy, Powergen, NPower and Scottish and Southern Energy which fund this Helpline, are committed to helping vulnerable and fuel poor customers.
Organisations the Home Heat Helpline is working with include:
Gingerbread
Co -op
Employers Retirement Association
Home Improvement Agencies
Energy Savings Trust
Carers UK
Counsel and Care

Replace your light bulbs with energy saving recommended
ones: just one can reduce your lighting costs
by up to £78 over the lifetime of the bulb - and
they last up to 12 times longer than ordinary light bulbs.
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If you are interested in finding out how the Home Heat Helpline
could work with your organisation or would like to receive leaflets
or posters for your oganisation please contact Oliver Wright,
Campaign Manager on 0207 747 5436 or email oliver.wright@energy-retail.org.uk |